Check your bin collection day, report a missed collection, book a bulky item collection

Council Tax

Sign up to My Account to pay and manage your Council Tax online, apply for Council Tax Reduction

Planning and building control

Search for, comment on or make a planning application, access our Joint Local Plan, contact building control

Housing

Search and apply for council housing, apply for the Household Support Fund, get help if you are at risk of homelessness

Benefits

Apply for Housing Benefit online, upload evidence and tell us about a move – or any other changes

Business and licensing

Pay your business rates, apply for a licence or access our Licensing Register, apply for business funding

Your council and democracy

Learn about who we are as an organisation, provide us with comments and feedback about our services

Elections

Learn how to vote and how to register to vote, access previous election and referendum results

Your environment

Read about our work to protect wildlife and biodiversity, access services from our Environmental Protection team

Your community

Access information about community rights and community safety, apply for grant funding

Streets, transport and parking

Find a car park near you, apply for a parking permit, report a street cleaning problem

Leisure and tourism

Explore our district and find useful information about parks, playgrounds and leisure centres

Suffolk County Council can be contacted for the following:

Email

You can email us at customer.services@​​suffolk.gov.uk. ​​

Please note: it can take up to 5 working days to receive a response to your email. In exceptional cases it may take longer to respond.​​

Link here for telephone contact numbers

Roads and transport

Roadworks, potholes, dropped kerbs, parking, Blue Badges, gritting, flooding and reporting a problem on a road or pavement.

Council and democracy

County councillors, council tax, consultations, committees and meetings, council directorates, salaries and open data.

Care and support for adults

Support to live independently, help to stay at home, adult social care, paying for care, help for carers, safeguarding and reporting abuse.

Suffolk Fire and Rescue Service

Live fire service incidents, fire safety advice, becoming a firefighter, fire stations and safer home visits.

Planning, waste and environment

Planning applications, waste and recycling centres, countryside, wildlife and infrastructure.